FAQs

To get pure water you need to use a multi-stage purification system. Ned Stevens incorporates a 3-stage system for each cleaning.

• Carbon Sediment Filter: Prevents material and debris from entering the RO membrane, as well as chlorine.
• RO Membrane: This part does all the heavy work in the purification process, removing up to 90-95% of all Total Dissolved Solids.
• Deionization Resin: The final filtration step, designed to bring your water to 0 TDS.

You can pressure wash some patios, but only if you proceed with caution. If you use the wrong nozzle or set the pressure too high, visible damage can be caused. From pitting to lines to degrading the surface, many are surprised to see how damaging pressure washes can be on a patio. Plus, if your patio is made up of paving stones held together with mortar, a pressure wash can completely disperse the joint sand and the mortar altogether.

Yes—under certain circumstances, including lack of available water and customer requests, we will perform a “dry cleaning.” We will only perform a dry cleaning where we can ensure that the gutters and leaders are free from clogs. If we perform a “dry cleaning”, the service carries the same guarantee as cleaning with water.

Yes, and they also prevent fire hazards to keep your home and your family safe. Wildlife nests, backdraft of smoke into your home, stray sparks and ash settling on area roofing, and the prevention of soot build up are additional benefits of the lifetime guaranteed, stainless steel chimney cap installed by the professionals at Ned Stevens.

Yes, the Senior Citizen Discount is 5%.

Yes, mosquito barrier sprays are a highly effective method of keeping you, your family, and your pets safe from blood-borne illnesses like West Nile, Zika, and EEE viruses. With 100% organic granules, our fully licensed experts create a barrier preventing mosquitoes from invading your property. Ned Stevens’ easy subscription plans will ensure that these safe and effective treatments provide consistent protection – on time and on budget. Let us help you take back your yard.

Pressure washing a deck not only poses a risk to the deck itself, but also doesn’t fix the underlying problem. Timber deck boards can splinter and take damage when put under the strain of a pressure washer. The reason a deck needs a wash is because of bacteria that causes discoloration. Pressure washing does not kill germs, so it’s only a short-term solution (assuming your deck doesn’t sustain damage).

Yes, however, opposed to a power wash using intense water pressure that may damage your walkway, a soft wash uses a biodegradable cleaning solution. Combined with an adequate water pressure, the pet-and-people-safe solution rids your walkway of harmful bacteria commonly causing unsightly black or green staining.  Softwashing leaves your walkway free from 100% of that bacteria and in great shape for years to come. Protect your investment and curb appeal with a Ned Stevens Walkway Cleaning.

While some gutter repairs are suitable DIY projects, others may be better left in the hands of professionals. Failing to properly handle a gutter repair can exacerbate the issue, resulting in it graduating to a more lengthy and expensive repair project (or even replacement). Doing repairs on your own can also be risky if you don’t use the right tools, buy the right hardware, or use the correct materials for plugging up holes or leaks. It’s for these reasons that we recommend a professional handle your gutter repairs if you aren’t an experienced handyman.

No—we make your life easy! After you schedule your job, we will appear automatically without further notice for each gutter cleaning service scheduled, do a great job, and leave a receipt for you at your door. It’s that easy!

We do not recommend screening or gutter guards. Ned Stevens has searched for and experimented with all types of products that claim to prevent gutter clogs for nearly 60 years. In short, we’ve found that there’s no such thing as a “no clog” gutter.

The solution for gutter clogs is simple: clean the gutters on a regular schedule. You can do this by signing up for one of our ongoing gutter cleaning service plans, and you won’t worry about your gutters again. 

Yes, we guarantee every gutter cleaning we perform. Gutters can clog at any time due to the volume of debris that falls each day and the minimal amount needed to clog them. However, we guarantee that your entire system will be cleaned and flow freely through the next rainstorm following your service. From traditional gutter systems to advanced, seamless gutters, we have the knowledge and experience to tackle gutter challenges of all kinds.