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Gutter Installation Service

Here’s what to expect and how our service works – please read this information carefully!

We will perform your service within the lead time provided (weather permitting). You do not need to be home for your service to be provided.
If you elected to receive text notifications, you will be notified when our technicians are anywhere from a few minutes to an hour away from your home (there are times our crews are working right around the corner). If our crew does not arrive in 60 minutes, please call our office.
Two or more technicians will perform your service. Our technicians will knock on your door or ring your doorbell to announce themselves. If you do not answer, they will proceed to perform your scheduled service. The technicians come from various backgrounds and may not speak full English. Therefore we ask that any questions you may have are directed to our office staff who are happy to answer them.
We bring our own hoses and equipment. If your outside water is on, we may use it. If your water is not on and/or our technicians determine they can thoroughly clean your gutters without water, we may perform a dry cleaning. Our dry cleaning service is 100% guaranteed. If water is necessary to perform your service, we will either contact you or return another day. We are not responsible if any part of your plumbing system breaks, bursts, leaks, or otherwise fails to operate.
If you need to cancel your service, please call us immediately (to ensure accuracy we do not allow cancellations by other methods including email or text). We will perform your job even if there are service delays. If you cancel after our crew is dispatched, we reserve the right to charge you a $95 trip charge. If you cancel after we have started to perform your service, we reserve the right to charge you full price for the service.
If you have screens or other covers over your existing gutters, they will be damaged during the removal process, and therefore they will not be re-installed on your new gutters. Your existing covers will be permanently discarded and your new gutters will remain uncovered. Please call us if you would like to discuss options for protecting your new gutters including service plans and other products we offer.
We remove all job-related scrap and other job-related debris. If your roof has been replaced or serviced, we are not responsible for any nails that were left behind by your roofing company.
If we are removing existing gutters, we may find that the board behind your gutters is damaged. In that event, we may need to replace that board at a cost of $11 per foot which you agree to pay and will be added to your invoice. We will only replace the board when replacement is necessary for the proper function of your gutters. The board is primed white.
For gutters to be effective, they must be angled. If your house has been painted around your gutters, some of your old paint may be exposed when we angle your gutters. We are not responsible for painting any sections of the fascia board or house when your gutters are installed.
If your service includes a gutter cleaning, we will do our best to clean up the debris that comes out of your gutters. We do not clean up debris that did not come from your gutters. Because local ordinances vary as to what bags are permitted to dispose of yard debris, we may not bag your debris. If we do not bag it, we will use leaf blowers to gather the debris and blend it into other debris in your yard. If we do bag the debris, we will leave it curbside for you to dispose of. If you would like us to dispose of the bags, there is a $30 disposal fee. Please notify us ASAP in the event you would like us to dispose of your debris.
Once we’ve completed your service, we will leave a door hanger notifying you that the job is complete and email you an invoice. Payment in full is due upon completion of your service. If we have a valid credit card on file, your card will be charged within 48 hours of completion. If your bill remains unpaid, we reserve the right to place your account into collections and file a contractor’s lien on your home.

Important Gutter Install Service FAQs

My new gutters have been installed – now what?
Once your gutters are professionally installed by Ned Stevens, they will need to be maintained to get the most life out of them. The best way to maintain your new gutters is by cleaning them on a regular schedule and having them inspected with each service. We cannot guarantee or warrantee any gutter installation when the gutters have not been properly cleaned and serviced. Click here to find a service plan that is right for you.
Are your technicians insured and what’s your guarantee?
Yes, our technicians will do a great job and all of our work is fully insured and 100% guaranteed. Because debris falls with every passing storm, we guarantee that your gutters will be free of clogs through the next rainfall. All our field technicians are our employees, not independent contractors, and all our employees are fully covered by worker’s compensation and liability insurance.
What are your hours and when do your technicians work on the road?
Our office is open and ready to take your calls 7 days a week: Monday – Thursday 6 am – 8 pm, Friday and Saturday 6 am – 5 pm, and on Sunday from 8 am – 4 pm. Our technicians are on the road, ready to work at your home, from 7 am to 4 pm, 6-7 days per week based on demand.
How many technicians will come to my property? What if I have some questions?
Typically, two technicians will come to your home to perform your service. The technicians come from various backgrounds and may not speak full English. Therefore we ask that any questions you may have are directed to our office staff who are happy to answer them.
What happens if you cannot perform the service?
Although it is rare, there are times we arrive at a home and cannot perform the service. Whether the issue is that the job is too dangerous to perform safely, or the price quoted was incorrect, or some other unforeseen issue, we may be forced to cancel the service. In that case, we will notify you that the job could not be performed and you will not be charged for the visit.
Are your technicians safe?
Absolutely. We are proud to say that we are the only company in our industry that uses a patented safety system developed exclusively by Ned Stevens. This system was carefully engineered to meet the highest standards of technician protection and has been approved for use solely by our teams. In addition to this unique safety protocol, our technicians undergo rigorous safety training multiple times a year – both in the classroom and out in the field. Every technician must pass a comprehensive safety exam before they’re cleared to work. Once on the job, we subject our crews to regular, unannounced safety spot checks conducted by our dedicated team of Safety Managers.
I have gutters built into an awning. Will you still be able to provide service?
If you have a gutter cleaning scheduled, gutters built into an awning, or “awning gutters”, are very difficult to clean because the openings in them are typically too small to get our hands inside them. The location and strength of the gutters can also present a safety concern in some homes. If you have awning gutters on your home, we cannot guarantee that they will be cleaned and properly functioning after our service.
Does your service include clearing drains that run below ground?
No. We clean your entire system that is above ground. We are not responsible for any clogs that occur in drains that are below ground. We do offer a separate underground drain snaking service for an additional cost, if you would like those drains snaked.
How long have you been in business and how did you start?
In 1965 Ned Stevens was a milkman, making deliveries to his valued customers. Ned found that customers routinely asked him for help with their gutters – and so in 1965 Ned Stevens Gutter Cleaning was born! Today we offer other many services that protect both your home and the people who live there – but we have never stopped being a family.

Single Gutter Cleaning Service

Here’s what to expect and how our service works – please read this information carefully!

We will perform your service within the lead time provided (weather permitting). You do not need to be home for your service to be provided.
If you elected to receive text notifications, you will be notified when our technicians are anywhere from a few minutes to an hour away from your home (there are times our crews are working right around the corner). If our crew does not arrive in 60 minutes, please call our office.
Typically, two technicians will perform your service. Our technicians will knock on your door or ring your doorbell to announce themselves. If you do not answer, they will proceed to perform your scheduled service. The technicians come from various backgrounds and may not speak full English. Therefore we ask that any questions you may have are directed to our office staff who are happy to answer them.
We bring our own hoses and equipment. If your outside water is on, we may use it. If your water is not on and/or our technicians determine they can thoroughly clean your gutters without water, we may perform a dry cleaning. Our dry cleaning service is 100% guaranteed. If water is necessary to perform your service, we will either contact you or return another day. We are not responsible if any part of your plumbing system breaks, bursts, leaks, or otherwise fails to operate.
If you need to cancel your service, please call us immediately (to ensure accuracy we do not allow cancellations by other methods including email or text). We will perform your job even if there are service delays. If you cancel after our crew is dispatched, we reserve the right to charge you a $95 trip charge. If you cancel after we have started to perform your service, we reserve the right to charge you full price for the service.
We will do our best to clean up the debris that comes out of your gutters. We do not clean up debris that did not come from your gutters. Because local ordinances vary as to what bags are permitted to dispose of yard debris, we may not bag your debris. If we do not bag it, we will use leaf blowers to gather the debris and blend it into other debris in your yard. If we do bag the debris, we will leave it curbside for you to dispose of. If you would like us to dispose of the bags, there is a $30 disposal fee. Please notify us ASAP in the event you would like us to dispose of your debris.
If you have screens/covers (“covers”) over your gutters, we do our best to clean your gutters and the tops of your covers. However, we do not guarantee our work as there may be debris beneath the covers that we cannot clear. In the event your covers prevent service, we will leave a door hanger stating that we could not complete your job. If you authorize us to remove your covers, they will be removed and permanently discarded. There may be an additional fee for removal, which you will be advised of prior to removal.
Your service visit includes a free inspection. Companies do not typically perform inspections, so it is possible there are problems that have gone un-reported for years. If an issue is found, our technicians will check a box on your door hanger advising you. Because every house is different, we cannot list the exact problem(s) we find on your door hanger. However, their findings are uploaded to our office in real time, so simply call us to learn what they found.
Once we’ve completed your service, we will leave a door hanger notifying you that the job is complete and email you an invoice. Payment in full is due upon completion of your service. If we have a valid credit card on file, your card will be charged within 48 hours of completion. If your bill remains unpaid, we reserve the right to place your account into collections and file a contractor’s lien on your home.

Gutter Cleaning FAQs and other Important Terms and Conditions:

My gutters have been cleaned – now what?
It’s great you have clean gutters that allow rain water to flow without causing damage to your home – but the debris will be back. As such, if you have not done so already, consider enrolling in a service plan to ensure this protection and peace of mind all-year-round.
Are your technicians insured and what’s your guarantee?
Yes, our technicians do a great job and all of our work is fully insured and 100% guaranteed. Because debris falls with every passing storm, we guarantee that your gutters will be free of clogs through the next rainfall. All our field technicians are our employees, not independent contractors, and all our employees are fully covered by worker’s compensation and liability insurance.
What are your hours and when do your technicians work on the road?
Our office is open and ready to take your calls 7 days a week: Monday – Thursday 6 am – 8 pm, Friday and Saturday 6 am. – 5 pm, and on Sunday from 8 am – 4 pm. Our technicians are on the road, ready to work at your home, from 7 am to 4 pm, 6-7 days per week based on demand.
How many technicians will come to my property? What if I have some questions?
Typically, two technicians will come to your home to perform your service. The technicians come from various backgrounds and may not speak full English. Therefore we ask that any questions you may have are directed to our office staff who are happy to answer them.
What happens if you cannot perform the service?
Although it is rare, there are times we arrive at a home and cannot perform the service. Whether the issue is that the job is too dangerous to perform safely, or the price quoted was incorrect, or some other unforeseen issue, we may be forced to cancel the service. In that case, we will notify you that the job could not be performed and you will not be charged for the visit.
Will my price change?
So long as the price we quoted was correct, your price will not be raised for at least one year from the first gutter cleaning service performed at your home. Thereafter, we reserve the right to raise your price 3% each year, without notice, to keep up with our increasing costs. We will provide you e-mail notice if we institute any price increase above 3%. As such, we ask that you please notify us immediately in the event your email address changes.
Are your technicians safe?
Yes! Safety is at the core of everything we do. Ned Stevens utilizes a patented safety system developed in-house and designed specifically for our team. Every technician is thoroughly trained in its use, completing hands-on and classroom-based safety instruction multiple times a year. Then, before working in the field, each team member must pass a rigorous safety exam. Our Safety Managers also conduct surprise inspections throughout the year to ensure ongoing compliance with our high safety standards.
I have gutters built into an awning. Will you still be able to provide service?
Gutters built into an awning, or “awning gutters”, are very difficult to clean because the openings in them are typically too small to get our hands inside them. The location and strength of the gutters can also present a safety concern in some homes. If you have awning gutters on your home, we cannot guarantee that they will be cleaned and properly functioning after our service.
Does your service include clearing drains that run below ground?
No. We clean your entire system that is above ground. We are not responsible for any clogs that occur in drains that are below ground. We do offer a separate underground drain snaking service for an additional cost, if you would like those drains snaked.
How long have you been in business and how did you start?
In 1965 Ned Stevens was a milkman, making deliveries to his valued customers. Ned found that customers routinely asked him for help with their gutters – and so in 1965 Ned Stevens Gutter Cleaning was born! Today we offer other many services that protect both your home and the people who live there – but we have never stopped being a family.

Gutter Cleaning Service Plans

Here’s what to expect and how our service works – please read this information carefully!

We will perform your service within the lead time provided (weather permitting). You do not need to be home for your service to be provided. In order to get to you as quickly as possible, we will come out automatically. If you elect to receive text notifications, you will receive a text notification when we are on our way. Otherwise, we will just come out without notice.
If you elected to receive text notifications, you will be notified when our technicians are anywhere from a few minutes to an hour away from your home (there are times our crews are working right around the corner). If our crew does not arrive in 60 minutes, please call our office.
Typically, two technicians will perform your service. Our technicians will knock on your door or ring your doorbell to announce themselves. If you do not answer, they will proceed to perform your scheduled service. The technicians come from various backgrounds and may not speak full English. Therefore we ask that any questions you may have are directed to our office staff who are happy to answer them.
We bring our own hoses and equipment. If your outside water is on, we may use it. If your water is not on and/or our technicians determine they can thoroughly clean your gutters without water, we may perform a dry cleaning. Our dry cleaning service is 100% guaranteed. If water is necessary to perform your service, we will either contact you or return another day. We are not responsible if any part of your plumbing system breaks, bursts, leaks, or otherwise fails to operate.
If you need to cancel your service, please call us immediately (to ensure accuracy we do not allow cancellations by other methods including email or text). We will perform your job even if there are service delays. If you cancel after our crew is dispatched, we reserve the right to charge you a $95 trip charge. If you cancel after we have started to perform your service, we reserve the right to charge you full price for the service.
We do our best to clean up the debris that comes out of your gutters. We do not clean up debris that did not come from your gutters. Because local ordinances vary as to what bags are permitted to dispose of yard debris, we may not bag your debris. If we do not bag it, we will use leaf blowers to gather the debris and blend it into other debris in your yard. If we do bag the debris, we will leave it curbside for you to dispose of. If you would like us to dispose of the bags, there is a $30 disposal fee. Please notify us ASAP in the event you would like us to dispose of your debris.
If you have screens/covers (“covers”) over your gutters, we will do our best to clean your gutters and the tops of your covers. However, we do not guarantee our work as there may be debris beneath the covers that we cannot clear. In the event your covers prevent service, we will leave a door hanger stating that we could not complete your job. If you authorize us to remove your covers, they will be removed and permanently discarded. There may be an additional fee for removal, which you will be advised of prior to removal.
Your service visit includes a free inspection. Companies do not typically perform inspections, so it is possible there are problems that have gone un-reported for years. If an issue is found, our technicians will check a box on your door hanger advising you. Because every house is different, we cannot list the exact problem(s) we find on your door hanger. However, their findings are uploaded to our office in real time, so simply call us to learn what they found.
Once we’ve completed your service, we will leave a door hanger notifying you that the job is complete and email you an invoice. Payment in full is due upon completion of your service. If we have a valid credit card on file, your card will be charged within 48 hours of completion. If your bill remains unpaid, we reserve the right to place your account into collections and file a contractor’s lien on your home.

Service Plan FAQs and other Important Terms and Conditions:

Are your technicians insured and what’s your guarantee?
Yes, our technicians do a great job and all of our work is fully insured and 100% guaranteed. Because debris falls with every passing storm, we guarantee that your gutters will be free of clogs through the next rainfall. All our field technicians are our employees, not independent contractors, and all our employees are fully covered by worker’s compensation and liability insurance.
What are your hours and when do your technicians work on the road?
Our office is open and ready to take your calls 7 days a week: Monday – Thursday 6 am – 8 pm, Friday and Saturday 6 am – 5 pm, and on Sunday from 8 am – 4 pm. Our technicians are on the road, ready to work at your home, from 7 am to 4 pm, 6-7 days per week based on demand.
How many technicians will come to my property? What if I have some questions?
Typically, two technicians will come to your home to perform your service. The technicians come from various backgrounds and may not speak full English. Therefore we ask that any questions you may have are directed to our office staff who are happy to answer them.
What happens if you cannot perform the service?
Although it is rare, there are times we arrive at a home and cannot perform the service. Whether the issue is that the job is too dangerous to perform safely, or the price quoted was incorrect, or some other unforeseen issue, we may be forced to cancel the service. In that case, we will notify you that the job could not be performed and you will not be charged for the visit.
Will my price change?
So long as the price we quoted was correct, your price will not be raised for at least one year from the first gutter cleaning service performed at your home. Thereafter, we reserve the right to raise your price 3% each year, without notice, to keep up with our increasing costs. We will provide you e-mail notice if we institute any price increase above 3%. As such, we ask that you please notify us immediately in the event your email address changes.
Are your technicians safe?
Absolutely. Ned Stevens uses a proprietary safety system that we created, patented, and tailored specifically for our unique services. This advanced system helps protect our crews and your property, giving you peace of mind with every visit. In addition to extensive training, our technicians participate in recurring safety workshops and must pass rigorous evaluations before stepping onto a job site. Then, throughout the year, our Safety Managers perform random field inspections to ensure continued compliance and adhere to our safety protocols.
I have gutters built into an awning. Will you still be able to provide service?
Gutters built into an awning, or “awning gutters”, are very difficult to clean because the openings in them are typically too small to get our hands inside them. The location and strength of the gutters can also present a safety concern in some homes. If you have awning gutters on your home, we cannot guarantee that they will be cleaned and properly functioning after our service.
Does your service include clearing drains that run below ground?
No. We clean your entire system that is above ground. We are not responsible for any clogs that occur in drains that are below ground. We do offer a separate underground drain snaking service for an additional cost, if you would like those drains snaked.
How long have you been in business and how did you start?
In 1965 Ned Stevens was a milkman, making deliveries to his valued customers. Ned found that customers routinely asked him for help with their gutters – and so in 1965 Ned Stevens Gutter Cleaning was born! Today we offer other many services that protect both your home and the people who live there – but we have never stopped being a family.

Power Washing Service

Here’s what to expect and how our service works – please read this information carefully!

We will perform your service within the lead time provided (weather permitting). You do not need to be home for your service to be provided.
If you elected to receive text notifications, you will be notified when our technicians are anywhere from a few minutes to an hour away from your home (there are times our crews are working right around the corner). If our crew does not arrive in 60 minutes, please call our office.
Typically, two technicians will perform your service. Our technicians will knock on your door or ring your doorbell to announce themselves. If you do not answer, they will proceed to perform your scheduled service. The technicians come from various backgrounds and may not speak full English. Therefore we ask that any questions you may have are directed to our office staff who are happy to answer them.
We bring our own hoses and equipment. We will use your outside water to perform the power wash service. We are not responsible if any part of your plumbing system breaks, bursts, leaks, or otherwise fails to operate.
If you need to cancel your service, please call us immediately (to ensure accuracy we do not allow cancellations by other methods including email or text). We will perform your job even if there are service delays. If you cancel after our crew is dispatched, we reserve the right to charge you a $95 trip charge. If you cancel after we have started to perform your service, we reserve the right to charge you full price for the service.
If your service includes a gutter cleaning, we will do our best to clean up the debris that comes out of your gutters. We do not clean up debris that did not come from your gutters. Because local ordinances vary as to what bags are permitted to dispose of yard debris, we may not bag your debris. If we do not bag it, we will use leaf blowers to gather the debris and blend it into other debris in your yard. If we do bag the debris, we will leave it curbside for you to dispose of. If you would like us to dispose of the bags, there is a $30 disposal fee. Please notify us ASAP in the event you would like us to dispose of your debris.
Our power washing services use a liquid cleaning solution that is 97-99% water and 1-3% bleach. While you may smell the cleaning solution after the service is performed, the smell is minor, it presents no hazard, and it goes away quickly.
We rely on your gutter system to channel away the cleaning solution. We may require the gutters to be cleaned or any gutter covers to be removed at an additional cost. If you authorize us to remove your covers, they will be removed and permanently discarded.
We work hard to contain where the cleaning solution travels throughout the cleaning process, however, we cannot control where the solution will drain, including unknown exits for underground drains, and other elements such as the wind. Although damage is very rare, we are not responsible for damage caused to grass, bushes, trees, flowers, shrubs, ponds, landscaping, or other parts of the home.
Once we’ve completed your service, we will leave a door hanger notifying you that the job is complete and email you an invoice. Payment in full is due upon completion of your service. If we have a valid credit card on file, your card will be charged within 48 hours of completion. If your bill remains unpaid, we reserve the right to place your account into collections and file a contractor’s lien on your home.

Important Power Washing FAQs

My washing service has been completed – now what?
Our power wash service takes time to kill the moss, mildew, and lichens that are staining your property. It is both perfectly normal and expected that you will see moss or other stains on your roof even after the treatment was done – but they will go away. While we killed the fungus with our power wash solution, it will take approximately 4-8 weeks for that fungus to completely die off. During this time, the moss will change colors, eventually turning white and being removed by the rain. Remember that, unlike traditional power washing that simply uses forceful water, it is the use of the cleaning solution that kills the fungus at its root, ensuring that it will not return for at least two years. If after 8 weeks you believe that the solution has not worked, kindly contact us and we are happy to return and inspect your job.
Are your technicians insured and what’s your guarantee?
Yes, our technicians will do a great job and all of our work is fully insured and 100% guaranteed. Because debris falls with every passing storm, we guarantee that your gutters will be free of clogs through the next rainfall. All our field technicians are our employees, not independent contractors, and all our employees are fully covered by worker’s compensation and liability insurance.
What are your hours and when do your technicians work on the road?
Our office is open and ready to take your calls 7 days a week: Monday – Thursday 6 am – 8 pm, Friday and Saturday 6 am – 5 pm, and on Sunday from 8 am – 4 pm. Our technicians are on the road, ready to work at your home, from 7 am to 4 pm, 6-7 days per week based on demand.
How many technicians will come to my property? What if I have some questions?
Typically, two technicians will come to your home to perform your service. The technicians come from various backgrounds and may not speak full English. Therefore we ask that any questions you may have are directed to our office staff who are happy to answer them.
What happens if you cannot perform the service?
Although it is rare, there are times we arrive at a home and cannot perform the service. Whether the issue is that the job is too dangerous to perform safely, or the price quoted was incorrect, or some other unforeseen issue, we may be forced to cancel the service. In that case, we will notify you that the job could not be performed and you will not be charged for the visit.
Are your technicians safe?
Yes, they sure are. At Ned Stevens, we’ve crafted our own patented safety solution: a system developed to provide the highest level of protection for our technicians and your home. We offer a thorough training program that requires each technician to complete both classroom and field instruction, followed by a comprehensive safety assessment. To maintain these standards, our Safety Managers also conduct frequent, unannounced site checks to verify proper practices are always in place.
I have gutters built into an awning. Will you still be able to provide service?
If you have a gutter cleaning scheduled, gutters built into an awning, or “awning gutters”, are very difficult to clean because the openings in them are typically too small to get our hands inside them. The location and strength of the gutters can also present a safety concern in some homes. If you have awning gutters on your home, we cannot guarantee that they will be cleaned and properly functioning after our service.
Are there any reasons why your technicians might not be able to perform the service?
There may be other reasons our technicians may not be able to perform your service, including safety concerns. In that event, our technicians will leave a door hanger stating we could not complete the work, and our office will contact you or you can contact us 7 days a week.
Does your service include clearing drains that run below ground?
No. We clean your entire system that is above ground. We are not responsible for any clogs that occur in drains that are below ground. We do offer a separate underground drain snaking service for an additional cost, if you would like those drains snaked.
How long have you been in business and how did you start?
In 1965 Ned Stevens was a milkman, making deliveries to his valued customers. Ned found that customers routinely asked him for help with their gutters – and so in 1965 Ned Stevens Gutter Cleaning was born! Today we offer other many services that protect both your home and the people who live there – but we have never stopped being a family.

Underground Drain Snaking Service

Here’s what to expect and how our service works – please read this information carefully!

Please be advised that the underground drain snaking service is an attempt to clear the clogged underground drain(s) only. As we do not know what is causing the clog underground, and because there are many types of clogs that cannot be successfully cleared, we cannot guarantee that we will be able to successfully clear your clogged underground drain(s). In the event we are unsuccessful in clearing part or all of the clogged underground drain(s), payment remains due in full for the attempt made to clear the drain(s).
As always, you don’t need to be home for this service, we will come out automatically and do a great job, we will leave a door hanger on the door, and payment due, if any, is due upon receipt.